Warranty Policy

Our Warranty will covers up to 30 days :
Any faulty internal parts or mechanisms.
Gun not functioning properly. (e.g: malfunction or jam etc.).
Faulty accessories.

NO refund can be offer after 7 days.

Warranty does not cover :

Any seals in gas magazines. Leaking on the magazine is not covered by warranty; however we will test the magazine before ship to make sure there is no leaking when leaving from our side.
Any manufacturer defects found consistently in that particular series of gun
Second hand item.

Normal “wear and tear” to mechanical parts whilst using the product is covered by the UNLIMITED AIRSOFT SHOP standard price length warranty (refer to parts warranty section).

Any manufacturer defects found consistently in a series of that particular type of gun. (e.g: factory set hopup units over hoping or sealing problem in the cylinder)

Any Modification or tempering with the gun or accessories in any way.

Incorrect use, abuse or neglect of the gun not recommended by the manufacturer or UNLIMITED AIRSOFT SHOP.

Any Improper care or maintenance of Mechbox, Hop-up, motor etc.

Improper storage of a product. (eg: Moist damp areas).

All warranty claims requires proof of purchase from the original receipt. All the appropriate warranty forms/cards/receipts are to be included together with their claims.

Warranty is void if:

The gun or accessories is disassembled.
Physical damage due to misuse and neglect of the gun and accessories.
Modifying or tempering with the gun or accessories in any way.
Using cheap poor quality or dirty BBs in gun.
Failure to follow operating instructions that comes with the gun.


Return Policy

Goods may be returned if they are damaged, faulty or where the goods delivered are not those ordered.

If returning goods, they should be returned back to Unlimited Airsoft Shop within 7 days of receiving them. If not returning goods in person, they should be sent via a courier company.

will not take responsibility for any items lost in transit being returned back. All returns must be pre-arranged with a Unlimited Airsoft Shop sales representative goods returned that have not been pre-arranged will not be accepted. Goods returned must be in original condition and packaging and must also include all accessories and a copy of the tax invoice.

All goods except faulty goods must be unopened. If a product, within its warranty period, is defective or damaged, it will be repaired or replaced at no further charge, alternatively Unlimited Airsoft Shop, at its discretion, may offer a refund on goods where repair or replacement is not possible.

Unlimited Airsoft Shop gives no express guarantees unless they are in writing. Unless the goods are acquired for business purposes, Unlimited Airsoft Shop will repair or replace any goods which fail to comply with any guarantee contained in the Consumer Guarantee Act 1993. Nothing on this site is to be construed as recommendation to use any particular product.

Copyright (c) 2018 Unlimited Airsoft Shop.